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SHIPMENT POLICY
Orders are packed and shipped Monday – Friday only. Orders placed on Saturday and Sunday and selected holidays are processed on the next business day. Shipping costs will automatically be calculated on your order depending on the order amount. We ship goods via local express courier services. When your parcel is sent out, you will get the information via email. If we are unable to process your order due to inaccurate or incomplete payment information, your order processing may be delayed until all information are verified by the buyer.
DELIVERY POLICY
We will ship the goods out in 3-5 days and you will get in 1-3 days depending on your postal code.
TRACE ORDER
You will receive an email with your tracking number once your package is shipped. You can also view your tracking number by logging in and clicking "Sign in" then "Order Tracking"
For all other delivery questions, please contact us on: jeff@jewellerydirectfactory.com
