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Home » Return & Refund Policy

Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Luxury Designer Haus Sdn Bhd will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 after the confirmation.

Please return your purchase to the following address:
Luxury Designer Haus Sdn Bhd
101-13-05, Menara Perdana, Jalan Gurdwara,
10300 Penang Malaysia

Please contact us at jeff@jewellerydirectfactory.com or 604-2277813 if you have any questions or doubts.

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