Wish List My Account Checkout Register Login

Shopping Cart

0 item(s) RM0.00
Your shopping cart is empty!
MYR
  • IDR
  • MYR
  • SGD
  • USD
Luxury Designer Haus Sdn Bhd

Shopping Cart

0 item(s) RM0.00
Your shopping cart is empty!
Menu
  • Home
  • Collection
    • 11.11 LIVE Party
    • October 28th 2022
    • October 27th 2022
    • October 21st 2022
    • October 14th 2022
    • October 7th 2022
    • September 29th 2022
    • September 22nd 2022
    • September 16th 2022
    • September 13th 2022
    • September 9th 2022
  • Corporate Gift Service
  • JDF Press
  • Wish List My Account Checkout Register Login
Home » FAQ

FAQ

Jewellery Direct Factory | FAQ

1. What is JDF?

JDF also stands for Jewellery Direct Factory which have been a leading jewellery wholesaler and designer of Swarovski crystals for the retail trade throughout Europe, Asia and USA.

2. Where is JDF located at?

Our office and factory are located at Penang, Malaysia.

3. What kind of metals does JDF used?

Our jewellery is made only by using brass.

4. Are you jewelleries plated?

Yes all our jewelleries are either rhodium or rose gold plated. It goes through many steps of think plating to make sure it will last a long time.

5. Are you stones genuine Crystals From Swarovski®?

Yes, we have been branding partners of Swarovski for a long time. All our products have certificate that it is genuine Swarovski. There is a serial number on the cerfificate that you can verify on www.crystals-from-swarovski.com

6. Do you ship worldwide?

Yes we offer multiple shipment choices if you are shipping to other places. We will come back to you with the freight charges once order is confirmed.

7. How can I track my order?

Once order is shipped, we will send you a tracking number which you can track on the shipping agent official website.

8. What kind of payment methods do you accept?

We accept payment from ipay88 (Malaysia), Paypal (worldwide) and direct bank transfer.

Continue

Information

  • FAQ
  • Terms & Conditions
  • About Us
  • Privacy Policy
  • Refund Policy
  • Shipping & Delivery Policy
  • Contact Us

My Account

  • My Account
  • Order History
  • Receipt Upload
  • Wish List

Newsletter

We Accept:

​

Copyright © 2023 Luxury Designer Haus Sdn Bhd. All rights reserved.